At WorkSmart, we understand that hiring can be such a daunting task. And while we recommend outsourcing your hiring needs by finding a trusted staffing partner like us, making that jump can be scary, too.

We know you probably have so many questions for us. To save you the hassle, we’ve compiled a short list of answers to questions you may have about choosing us as your partner staffing agency (or good general questions to ask any staffing agency).

Check out these questions below!

Are you experienced/knowledgeable in my industry?

With over 30 years in the staffing industry, we’ve had the privilege to work with many clients in a variety of industries and sectors. Though we have experience in many different areas, our niche is light industrial work. We place a large majority of our candidates in this sector and work with a multitude of clients who employ workers in this field.

What are examples of some jobs you’ve filled?

As mentioned earlier, the majority of our candidates are placed in the light-industrial sector. Common jobs we hire for are machine operators, forklift operators, warehouse, assembly, and production associates, mig/tig welders, CNC machinists, and more.

Will you be in regular contact with me?

We have two answers to that question – absolutely and of course! We pride ourselves on the communication we keep with those who entrust their staffing needs to us. When you choose to partner with us, we assign you a dedicated account manager and one to two recruiters who will work on your behalf. Throughout our partnership, we will maintain communication with you to keep you informed, updated, and making sure we’re meeting your needs.

What do you do to decrease turnover?

We all struggle with turnover, and it feels like a never-ending battle. We understand how frustrating this can be, so we work diligently to make sure the employees we place with you, stay with you. Research shows that increasing employee engagement is a critical part of decreasing employee turnover. To gauge how your employees are feeling, we keep in contact with those we have placed over the course of their assignment to understand their employee experience. We send out several surveys, and texts, and communicate personally with employees to see how things are going. We then use this information to guide you in decision-making to ensure you are providing your employees with the best experience possible. And in the event an employee we place with you just isn't a good fit, we'll refill that position, no questions asked!

What kind of staffing do you do?

The better question is, what don’t we do? We staff for several kinds of employment: full-time, part-time, hourly, salary, temporary, contract, temp-to-hire, and direct-hire. Whatever your needs may be, we’re able to take care of it for you.

Do you handle background checks and drug screening?

Yes, we do! Before we send employees to work with you, as a part of their onboarding, all employees are drug screened, and a background check is completed. Based on your company’s requirements, the candidate will be sent to work upon passing. You won't have to worry about any of the logistics or time and can focus on getting ready to welcome your new employees!

What types of services do you provide?

Besides handling your traditional hiring needs, our agency offers a variety of other services to assist your company. In addition to placing employees with you, we handle drug and background screens, payroll, benefits, onboarding, and HR solutions.

Hopefully, these answered the questions you had. If you have any more, please reach out to us, we’d love to chat!

As always, thank you so much for tuning in to another great blog. Check back here next week for our next topic!